Legal Document

89bed Terms and Conditions

Please read these terms and conditions carefully before using our platform. The rights and responsibilities of every user are clearly stated here.

Last Updated: January 2026
Table of Contents
Important Notice: By creating an account on the 89bed platform or using any of its services, you are considered to have fully agreed to these terms and conditions. Please read each clause carefully.

1 General Terms

89bed is an online casino and betting platform operated for players in Bangladesh. These terms and conditions ("Terms") form a legal agreement between 89bed and its users.

These Terms govern the operation of the website, user rights and responsibilities, payment processes, the bonus system, and the method for resolving any disputes. 89bed reserves the right to change these Terms at any time, and any updated Terms will be considered effective from the moment they are published on the website.

In this document, "89bed", "we", "our" or "platform" refers to the 89bed website and all its associated services. "User", "you" or "player" refers to any person who has registered on this platform or is using its services.

2 Account Registration and Eligibility

To open an account on 89bed, the following eligibility requirements and conditions must be met:

2.1 Registration Requirements

  • Each individual may create only one account. Creating multiple accounts is strictly prohibited.
  • All information provided at the time of registration must be completely truthful, accurate and up to date.
  • It is your responsibility to keep your account password and login details secure. Do not share this information with any third party.
  • If you suspect unauthorized access to your account, notify the 89bed support team immediately.

2.2 Identity Verification (KYC)

89bed conducts identity verification ("KYC") processes where necessary to ensure a safe gaming environment. This process may require submission of a national identity card, passport or other government-issued identity document. 89bed reserves the right to restrict an account or place withdrawals on hold in the event of failure to complete verification.

3 Age Restrictions

89bed is a platform for adults only. This service is available exclusively to those aged 21 and above.

For ages 21+: If you are under 21 years of age, creating an account on this platform or using any of its services is strictly prohibited.

If an underage user is identified, the account will be closed immediately and all deposited funds may be forfeited. Parents or guardians concerned that their child is using this platform should contact our support team immediately.

4 Deposit and Withdrawal Policy

4.1 Deposits

  • Minimum deposit: ৳300 (applicable for all methods).
  • Accepted payment methods: bKash, Nagad, Rocket and bank transfer.
  • Once a deposit is processed, the account balance is updated automatically.
  • The source of deposited funds must be lawful. Accounts will be suspended if funds are deposited from illegal sources.

4.2 Withdrawals

  • Minimum withdrawal: ৳1,000.
  • Standard processing time: within 15 minutes to 2 hours.
  • All active bonus wagering requirements must be fulfilled before requesting a withdrawal.
  • Withdrawal funds will only be sent to a payment method operated in the name of the registered account holder.
  • Additional verification may be required for large withdrawal amounts.

4.3 Payment Issues

If you experience any problem with a payment transaction, contact us immediately via our 24/7 live chat support or send an email to [email protected]. In the case of chargebacks or disputed transactions, the relevant account may be restricted during the period of investigation.

5 Bonuses and Promotional Offers

5.1 Welcome Bonus

New members can receive a 120% bonus on their first deposit up to a maximum of ৳5,000. A 15x wagering requirement must be met to use this bonus.

5.2 General Bonus Terms

  • Bonuses are applicable only once per person/household/IP address.
  • After accepting a bonus, the specified wagering requirements must be met before making a withdrawal.
  • Some games may be restricted for bonus wagering. The terms of specific promotions are governed separately.
  • If bonus abuse or manipulation is suspected, the bonus and any associated winnings will be cancelled.
  • 89bed reserves the right to change or cancel any promotion.

5.3 VIP Program

89bed's VIP program has five tiers: Bronze, Silver, Gold, Platinum and Diamond. Weekly cashback benefits are available at each tier. VIP tier changes are at the discretion of 89bed and decisions in this regard will be considered final.

6 Gaming Policy and Fair Play

6.1 Fair Play Policy

89bed is committed to providing a fair and transparent gaming environment. All our games are operated through trusted software providers such as Pragmatic Play, Evolution Gaming, PG Soft, JILI and Spribe.

6.2 Technical Issues

If any game session is interrupted due to a technical fault or server problem, the result of that session may be voided and the wagered amount will be refunded. Any attempt to manipulate the system by taking advantage of a technical fault will result in the immediate closure of the account.

6.3 Betting Limits

Each game has its own minimum and maximum betting limits, which are displayed in the game interface. 89bed reserves the right to change the betting limits for any player as needed.

7 Prohibited Activities

The following activities are strictly prohibited on the 89bed platform:

  • Using the platform for the purpose of money laundering or concealing the source of illegal funds.
  • Creating multiple accounts to abuse bonuses or promotions.
  • Using bots, automated scripts or artificial intelligence to operate games.
  • Attempting unauthorized access to other users' accounts or information.
  • Any attempt to hack or manipulate the platform's systems or software.
  • Using arbitrage betting or hedging strategies solely for the purpose of cashing out bonuses.
  • Conducting transactions using third-party payment methods.

If evidence is found of involvement in any of the above activities, 89bed reserves the right to immediately close the account and forfeit all balances.

8 Account Closure and Suspension

8.1 Closure at User Request

Any user may close their account themselves. To do so, email [email protected] or contact us via 24/7 live chat. Before the account is closed, any pending bonus wagering requirements will be cancelled and the available balance will be returned.

8.2 Closure by 89bed

89bed may close or suspend any account without prior notice in the following circumstances:

  • If evidence of a breach of the Terms is found.
  • If the account was created using false information.
  • If illegal activity is suspected or during the period of an investigation.
  • Following the acceptance of a self-exclusion request under the responsible gaming policy.

9 Responsible Gaming

89bed firmly believes in responsible gaming. We encourage our users to treat their gaming experience as a form of entertainment.

  • Users can set their own deposit limits, wagering limits and session limits.
  • Through the self-exclusion feature, an account can be temporarily closed for a specified period.
  • If signs of gambling addiction appear, seek professional help immediately and read our Responsible Gaming page.

For more details, visit our Responsible Gaming page.

10 Privacy and Personal Data

89bed gives the highest priority to the protection of users' personal data. All data is kept secure using SSL encryption technology.

By using our platform, you agree to our Privacy Policy. To learn more about data collection, processing and protection, please read our Privacy Policy page.

10.1 Data Sharing

89bed does not sell users' personal data to any third party. However, data may be shared with relevant authorities if required by legal obligation or for a security investigation.

11 Limitation of Liability

89bed is not liable for the following:

  • Gaming sessions interrupted due to loss of internet connection or technical issues.
  • Unauthorized access to an account by a third party due to the user's own negligence.
  • Any problems arising from incorrect or false information provided by the user.
  • Service disruptions caused by external factors (natural disasters, cyberattacks).

Under no circumstances will 89bed's total liability exceed the amount of the relevant user's balance.

12 Changes to Terms and Dispute Resolution

12.1 Changes to Terms

89bed reserves the right to change these terms and conditions at any time. Updated terms will take effect as soon as they are published on the website. We will endeavour to notify users at their registered email address in the case of significant changes.

12.2 Dispute Resolution

For any dispute or complaint, please contact our support team first:

We will consider all complaints fairly and endeavour to provide a resolution within a reasonable time. The decision of 89bed will be considered final.

12.3 Contact

For any questions about these terms, please contact us. Our support team is available in Bengali 24 hours a day, 7 days a week.

Please Note: These terms and conditions apply to all services of 89bed. If you do not agree with these terms, please refrain from using our platform. For more information, see our FAQ page.